For Insurance Carriers & MGAs
Governed AI agents for FNOL, claims triage, and underwriting.
Deploy AI agents across Guidewire, Duck Creek, and your carrier core — with policyholder PII redacted before any external LLM sees it, binding decisions gated by policy, and every action logged for the regulator.
For Insurance Carriers & MGAs
Three insurance jobs, off your team's plate
The work that fills a claims or underwriting desk — and the work that breaks when an ungoverned agent touches a policy record. ContextGate makes it safe to automate.
FNOL intake
Convert first-notice-of-loss calls, emails, and forms into structured claim records — populate the carrier system, attach evidence, route to the right team within minutes.
Claims triage
Score severity from the claim description and supporting docs, flag fraud signals against historical patterns, route low-complexity claims for fast-track resolution.
Underwriting prep
Pull risk data from carrier APIs and third-party sources, populate underwriting worksheets, surface inconsistencies and missing fields before the underwriter opens the file.
Why ContextGate
Why insurance leaders pick ContextGate
An AI agent with access to claims and policy data is one bad prompt away from a regulatory finding. ContextGate puts policy, redaction, and audit in front of every call.
Policyholder PII redacted
Names, addresses, dates of birth, medical history, payment details — all redacted before the prompt leaves your workspace. The model triages claims without ever seeing the raw record.
Decisions stay with humans
Agents recommend, summarise, and prep — but binding, settlement approval, and denial actions are gated. The carrier system never sees a write the adjuster didn't authorise.
Regulator-ready audit trail
Every agent action — which claim, which fields, which evidence, which recommendation — logged with full request/response. Show the regulator the complete decision chain.
Carrier tool sprawl, contained
Guidewire, Duck Creek, Salesforce FSC, and document-IDP tools each ship dozens of MCP endpoints. Toolboxes only expose what each agent needs — prompts stay lean.
Get in Touch
Ready to govern your AI agents? Let us know about your use case and we'll help you get started.