AfterShip Tracking & Returns MCP: shipment status on request

AfterShip's Tracking & Returns MCP server tracks packages across more than 1,300 carriers, with real-time status and AI-predicted delivery dates. Paste a tracking number into Claude or ChatGPT and answer a customer's 'where is my order' without opening another tab. ContextGate connects it to your AI apps, and a policy can hide customers' names and addresses along the way.

  • Ready to connect
  • Free

Set up AfterShip Tracking & Returns for support chats

  1. 1Click Connect AfterShip Tracking & Returns free and sign in with your AfterShip account.
  2. 2Tracking lookups are what support needs most. Every tool is on after connecting, so if any change returns or shipments, switch them off unless support agents should make those changes from a chat.
  3. 3Add ContextGate to your AI app as a connector or MCP server. The steps for each app are on the Works with page.
  4. 4Paste a tracking number into your AI app and ask when the package will arrive, then open Activity to see the lookup.

Post-purchase questions answered in a chat

  • Check the real-time status of a package with any of 1,300+ carriers.
  • Give a customer AfterShip's AI-predicted delivery date.
  • Answer 'where is my order' questions from a support chat without switching tools.

Customer data stays protected

  • Shipment records carry names and addresses; a workspace policy can hide that personal data.
  • Switch off any Tracking & Returns tool and it's hidden from your AI app and refused if called.
  • Activity records every lookup, so you know which shipments were checked.

What you get with AfterShip Tracking & Returns and ContextGate

  • Your AI apps can use AfterShip Tracking & ReturnsClaude, Cursor, ChatGPT and other AI apps reach AfterShip Tracking & Returns through the one ContextGate connection you add to them.
  • You choose which tools they can useSwitch off any AfterShip Tracking & Returns tool you don't want used. It's hidden from your AI apps and refused if called.
  • Every call is checked and recordedYour policies check each call (for example, personal data is hidden and secrets are blocked), and Activity keeps a record of it.

ContextGate sees only the tool calls that go through it, not your AI app's built-in tools or your chats.

AfterShip Tracking & Returns tools

AfterShip Tracking & Returns's own MCP server shows its tools once you sign in. When you connect it, they are listed and synced in your workspace.