BugHerd MCP: triage client feedback from your AI app

Connect BugHerd to Claude Code, Cursor or ChatGPT

1. 1Click Connect Bugherd free and sign in with your BugHerd account.
2. 2Triage needs reading, commenting on and updating tasks. Switch off the riskier tools: deleting a project can't be undone, and adding guests, members or webhooks changes who and what can see your clients' feedback.
3. 3Add ContextGate to your AI app as a connector or MCP server. The steps for each app are on the Works with page.
4. 4Ask your AI app to list a client project's BugHerd tasks and draft a reply on one, then open Activity to see each call.

Feedback triage from Claude Code or Cursor

• List the tasks on a project or assigned to a person, and read their attachments.
• Comment on a task or update it as you work through client feedback.
• File a new task with full details, or add a column to a project's workflow.
• Pull up the active projects in your BugHerd account for a status report.

Guard client projects

• Switch off project deletion; the tool is hidden from your AI app and refused if called.
• Use a policy to warn before your AI app adds a guest or member to a project.
• Activity keeps a record of every task update and comment, so you can review what your AI app did.

What you get with Bugherd and ContextGate

• Your AI apps can use BugherdClaude, Cursor, ChatGPT and other AI apps reach Bugherd through the one ContextGate connection you add to them.
• You choose which tools they can useSwitch off any Bugherd tool you don't want used. It's hidden from your AI apps and refused if called.
• Every call is checked and recordedYour policies check each call (for example, personal data is hidden and secrets are blocked), and Activity keeps a record of it.

ContextGate sees only the tool calls that go through it, not your AI app's built-in tools or your chats.

Bugherd tools

Examples of what your AI apps can do in Bugherd. You'll see the exact list of tools after you connect it.

• Add Guest to ProjectTool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.
• Add Member to ProjectTool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
• Create AttachmentTool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
• Create CommentTool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
• Create ProjectTool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
• Create TaskTool to add a new task in a project. use when you have the project id and full task details ready.
• Create WebhookTool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be
• Delete ProjectTool to delete a project. use when you need to permanently remove a project and its associated data. this action cannot be undone, so confirm the project id before calling.
• List Active ProjectsTool to list all active projects in your bugherd account. use when you need to retrieve the active projects list (e.g., for syncing or reporting).
• List AttachmentsTool to list all attachments for a task. use when you need to retrieve file attachments after fetching task details.
• List ProjectsTool to list all projects in your account. use after setting up valid api credentials.
• List UsersTool to list all users in your account. use after authenticating to fetch the current user roster. supports pagination via the `page` parameter.
• List WebhooksTool to list all installed webhooks. use when you need to audit or verify existing webhooks after setup.
• Show AttachmentTool to retrieve details of a specific attachment. use after you have project id, task id, and attachment id to get filename, url, and timestamps.
• Show ProjectTool to show details for a specific project. use when you have the project id and need to retrieve its metadata.
• Show User ProjectsTool to list all projects a specific user has access to. use after obtaining the user's id.
• Show User TasksTool to list tasks created or assigned to a specific user. use when you have a user's id and need their tasks. example: list tasks for user 123.
• Update ProjectTool to update settings for an existing project. use when you have the project id and need to change its configuration.
• Update TaskTool to update a task in a project. use after confirming the project and task ids.
• Create ColumnTool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.