UserGuiding MCP: onboarding data and help articles in your AI app

UserGuiding's MCP server works with the people and content behind your product onboarding: manage users, track events, look up companies and handle knowledge base articles. Ask your AI app which events a user triggered, or have it update a help article. ContextGate connects it to Claude, ChatGPT and Cursor, and a policy can hide users' personal data in every call.

  • Ready to connect
  • Free

Connect UserGuiding to your AI app

  1. 1Click Connect UserGuiding free and sign in with your UserGuiding account.
  2. 2Lookups for users, events and companies can stay on. If help articles go through review first, switch off the knowledge base article tools; every tool starts on when you connect.
  3. 3Add ContextGate to your AI app as a connector or MCP server. The steps for each app are on the Works with page.
  4. 4Ask your AI app which events a user triggered this week in UserGuiding, then open Activity to see the call.

Product adoption work for your AI app

  • Look up a user and the events they've triggered.
  • Track a new event from your product.
  • See which companies your users belong to.
  • Write or update knowledge base articles.

User data stays protected

  • UserGuiding holds your users' details; a workspace policy can hide that personal data in calls.
  • Switch off the tools that change users or articles and your AI app can only read.
  • Activity keeps a record of each call.

What you get with UserGuiding and ContextGate

  • Your AI apps can use UserGuidingClaude, Cursor, ChatGPT and other AI apps reach UserGuiding through the one ContextGate connection you add to them.
  • You choose which tools they can useSwitch off any UserGuiding tool you don't want used. It's hidden from your AI apps and refused if called.
  • Every call is checked and recordedYour policies check each call (for example, personal data is hidden and secrets are blocked), and Activity keeps a record of it.

ContextGate sees only the tool calls that go through it, not your AI app's built-in tools or your chats.

UserGuiding tools

UserGuiding's own MCP server shows its tools once you sign in. When you connect it, they are listed and synced in your workspace.